Frequently Asked Questions

Q. How do I apply for a Course?

A. Choose the course that interests you and click on "Apply Now." Complete the application form, which will then be sent to the mentor for review. You'll receive a response about your acceptance within the next few working days.

Q. Can I change session time?

A. Unfortunately, session times are set by the mentor and are based on their availability. In the case of group courses, we cannot adjust the time to accommodate individual students.

Q. What happens after I apply?

A. Once you've submitted your application, the mentor will review it and assess how well your skill set matches the rest of the group. You can expect a response within a few days. If approved, your spot will be reserved upon successful payment.

Q. Is my spot reserved and secured after applying?

A. No, your spot is only reserved after the mentor has approved your application and you have successfully completed the payment process.

Q. Will there be any homework or assignments?

A. Yes, mentors may assign homework or projects to help reinforce the material covered in the course. Completion of these assignments is highly encouraged for a full learning experience.

Q. How do I contact customer support?

A. If you have any other questions or encounter any issues, you can reach out to our customer support via the "Contact Us" page on our website.

Q. What if I miss a session?

A. Sessions are not recorded by default. If you miss a session, it's at the mentor's discretion to decide whether or not to provide a recording for you. Live participation is strongly encouraged for the best learning experience.

Have more questions? Feel free to contact us directly here!